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Stoney Clover Lane
Help Center
Orders
Orders
Shipping
Shipping
Returns and Exchanges
Returns and Exchanges
Customization
Customization
Product Care
Product Care
Company
Company
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Orders
Can I change or cancel my order?
Why was my order cancelled?
Where is my gift card?
Can I apply my discount code to a previous order?
Are there discount restrictions?
Can I apply more than one discount code to my order?
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Shipping
When will my order ship?
How long will it take for my order to arrive?
My tracking says delivered, but I don't have my package?
Can I combine shipping of multiple orders?
Can I rush my order?
How's my item packaged?
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Returns and Exchanges
What is your return policy?
What is your exchange policy?
What items are final sale?
Customization
Is there anything I can't customize on my order?
Can I send my item back to be customized?
I had trouble getting my patches straight on the customizer, will you make sure these patches are sewn straight and even?
What is your customization fee?
Can I take my patch off if I use the adhesive method?
Are your patches permanent? What's the best way to attach them?
Product Care
Are your products in Prop 65 Compliance?
Do you offer any warranty?
How do I take care of my customized item?
I have a stain on my iridescent/patent bag or pouch, how can I remove it?
I have a stain on my vegan leather or nylon bag/pouch, how can I remove it?
Company
How do I contact customer service?
I have press or marketing inquiries, who can I reach out to?
Are you hiring?
