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Order Support

  • How do I contact customer service?
  • How can I contact a SCL store?
  • Can I change or cancel my order?
  • Why was my order cancelled?
  • Where is my gift card?
  • Are there discount restrictions?
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Shipping

  • When will my order ship?
  • How long will it take for my order to arrive, after it is shipped?
  • My tracking says delivered, but I don't have my package?
  • Can I combine shipping of multiple orders?
  • Can I change my shipping address?
  • Can I rush my order?
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What is your return policy?

  • What is your return policy?
  • What items are final sale?

Customization & Product Care

  • What is your warranty?
  • What is the best way to take care of my SCL item?
  • Are your patches permanent? What's the best way to attach them?
  • Can I take my patches off of my item?
  • How are my items customized?
  • Can I send my item back to be customized?
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Company

  • I have press or marketing inquiries, who can I reach out to?
  • Are you hiring?
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