Jacquelyn Greenspan

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Recent activity by Jacquelyn Greenspan Recent activity Votes
  • Can I change or cancel my custom order?

    We start working on your order as soon as we receive it and we are unable to make changes or cancel your custom order. Once your order is placed, it is given straight to our team!    *Please note S...

  • Do you ship internationally and what are your international policies?

    Absolutely! We want you to get your Stoney Clover Lane fix wherever you are.   Please note we’re not responsible for the payment of any duties, taxes, or other fees placed on international shipment...

  • Do you offer any warranty?

    We stand behind the quality of our products and offer a 12 month warranty from the original date of purchase.   Items are only covered by warranty when purchased directly from stoneycloverlane.com ...

  • Are your patches permanent? What's the best way to attach them?

    It all depends on the surface! Our patches are adhesive so they stick well to hard surfaces like laptops or cell phones. On soft surfaces, we recommend sewing them to ensure the patches are permane...

  • My tracking says delivered, but I don't have my package?

    We’re so sorry! In the rare case that your tracking number shows that your package has been delivered, but you haven't received it, please wait 48 hours and proceed to contact the responsible shipp...

  • Does sales tax apply to my order?

    For all orders being shipped to Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Mi...

  • What is your return policy?

      Custom designs, sale items, face and eye masks, and hair accessories are all final sale and cannot be returned. If you purchased a non-customized item and it remains unused and in its original c...

  • How long will it take for my order to arrive?

    In the United States, all orders are shipped through UPS. At check out you can select your desired shipping speed. Depending on your preferred shipping method, your order can take from 1- 6 busines...

  • When will my order ship?

    Orders ship via UPS, FedEx or DHL Monday through Friday, excluding holidays. All orders placed Monday through Friday, including 2nd Day and Next Day, will be processed the following business day. A...

  • Can I apply my discount code to a previous order?

    Discount codes, sale prices, and free shipping promotions cannot be applied to previous orders. This applies to all past orders regardless of when they were placed.